Safely & Securely Sell Gold & Scrap Jewelry to


Q. How much will pay me?

A. Prices are based on weight and purity.
The higher the gold content and weight, the higher the value.
You are paid based on the market price of gold.

Q. How do I use Sell Gold?

A. The process is simple.
Fill out our online form above or call us at 1-888-920-5111 to request
your Sell Gold package.

Your package will contain the following items:
  1. A information brochure and form with your unique tracking number
  2. A Sell Gold's Return Pack
  3. A secure, pre-paid, insured mailer

Place your unwanted items in the Sell Gold's Return Pack and then
insert it into the secure, pre-paid mailer.
Then drop your package in the mail. Shipping is free.

Q. Is free?

A. Yes, 100% Free!
Not only is the Sell Gold package free, we will also insure your contents
up to $100.00 as described in our Terms and Conditions. There is no obligation, and in the event you are unsatisfied with the payment we will return your items at our cost.

At Sell Gold, we pride ourselves in superior customer service. If for any reason you are not happy with your transaction, we will send your items back, no question asked.

Q. What if the package containing my items gets lost?

A. Your package is insured while traveling via the U.S. Mail.
The insurance maximum per Sell Gold is $100.00 as described in our Terms and Conditions. You can track your package at any time using our tracking service found on our website footer.
* customers are urged to insure their items themselves if they are worth more than our maximum insurance.

Q. How do I know when you receive my package?

A. You can always track the status of your package and payment via our website.
If you want personalized assistance, please contact us or call us toll free at 1.888.920.5111.
*Please be advised that the U.S. Postal Service may take up to 7 days to deliver your package to us and to deliver our payment to you.

Q. What do you mean by payment within 24 hours?

A. We'll send your check within 24-hours of receiving your items.
If you don't want to wait that long, sign the Fast Pay voucher in your Sell Gold package and we'll deposit the money directly to your bank account the same day we recevie your items at our facility.

Q. What if I am unhappy with the payment and want my items back?

A. SellGold&trade holds your items for at least 10 days after we send your check.
If you are not satisfied with your payment, send your check back to us and call customer service within 10 days of the check date and we will send your items back to you at our expense, no questions asked.

If you have additional questions,
please call customer service at 1.888.920.5111.

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